Refund Policy
Effective September 10, 2026 · InviteVault · Operated from India
Seven-day refund window
For direct InviteVault website purchases made from September 10, 2026 onward, you can request a full refund within seven calendar days of purchase, including if you have already published the invitation. You do not need to provide a reason. Our free editor and previews are also available before you pay.
How to request a refund
Email invitevault.official@gmail.com from your purchase email address, with your order number and invitation link if available. Do not send card details or passwords. Requests are reviewed and processed manually; sending an email does not issue an instant refund.
After seven days
Contact us if you were charged twice, cannot publish after paying, or a significant service problem prevents you from using your invitation. We will review the issue and arrange an appropriate remedy, which may include a fix or refund. Change-of-mind refunds after the seven-day window are reviewed individually. Nothing in this policy limits refund or other consumer rights required by applicable law.
Processing and publication
Direct website payments and refunds are handled through Lemon Squeezy. An approved refund is returned through the original payment method where supported; arrival time depends on the payment provider and bank. Following a full refund, paid publication access for that invitation may end. Tell us if guests are already using the link so we can discuss the effect before processing.
Payment-provider and marketplace rules
Lemon Squeezy may issue refunds under its own refund and dispute rules. For Etsy or another marketplace purchase, request help through the original order; the listing terms and that marketplace’s policies apply. Contact InviteVault for help with the invitation itself.
Contact
Questions, support requests, and privacy concerns: invitevault.official@gmail.com.